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Business Analyst (474)See all recent Jobs

Overview

Experience: Mid

Skills: Minimum 3 years of experience as a Business Analyst or similar role, experience in eliciting, documenting, and analyzing business requirements, strong understanding of SaaS implementation methodologies and best practices, experience in creating user journeys and designing BX flows, experience with user interface (UI) design principles is a plus, experience in testing methodologies (e.g., black-box testing) is a strong plus, xcellent communication skills in the English language

Reference Number: UPC474

Marker Greece, Remote Marker

We are looking for a Business Analyst to join our team on behalf of one of our major clients.

 

As a Business Analyst you need strong User experience flow creation skills and you will play a pivotal role in replacing our client’s existing legacy application with a new cloud-based SaaS solution. You will be responsible for gathering business requirements, analysing current processes, creating user journeys through BX flows, and ensuring a smooth transition to the new system. Your experience in testing will also be crucial to identify and resolve any potential issues during implementation.

 

Responsibilities:

  • Collaborate with key stakeholders across various departments (operations, finance, commercial, customer service) to understand their needs and requirements for the new SaaS solution.
  • Analyze the existing legacy application functionalities and identify areas for improvement or automation.
  • Document and translate business requirements into clear and concise specifications for the SaaS implementation team, including the creation of user journeys through BX flows.
  • Work collaboratively with the SaaS vendor to ensure the new system meets all defined requirements and aligns with the designed BX flows.
  • Develop and maintain comprehensive test plans to identify and address any integration or functionality issues during the implementation process.
  • Create user guides, training materials, and process documentation to facilitate a seamless user transition to the new SaaS platform.
  • Support user adoption by providing ongoing assistance and addressing any post-implementation questions or concerns.

 

Requirements:

  • Minimum 3 years of experience as a Business Analyst or similar role.
  • Proven experience in eliciting, documenting, and analyzing business requirements.
  • Strong understanding of SaaS implementation methodologies and best practices.
  • Solid experience in creating user journeys and designing BX flows (Blue Experience).
  • Experience with user interface (UI) design principles is a plus.
  • Excellent communication, collaboration, and interpersonal skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Prior experience in testing methodologies (e.g., black-box testing) is a strong plus.
  • Experience within the taxi or transportation industry is a plus.
  • Excellent communication skills in the English language (oral and written).

 

Experience with Project Management Tools:

  • Proven experience in managing business requirements and projects using project management methodologies and tools like Jira, Confluence, Monday, etc.
  • Familiarity with user story creation, backlog management, and communication tools.
  • Willingness to learn and adapt to new project management platforms.

 

Benefits:

  • Private Insurance
  • A dynamic challenging environment resulting continuous learning/education/progression
  • Ability to work with cutting edge technologies
  • Pleasant working environment
  • Ability to expand knowledge and responsibilities

 

UpcoMinds is a dynamic IT company with 25 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.

Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.

Find out more about us at www.upcominds.com

We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.

Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.

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