IT Help Desk TechnicianSee all recent Jobs
Overview
Skills: Previous work experience as an IT Help Desk Technician or similar role will be considered as a plus, Experience with Windows environments, Good understanding of computer systems and other devices and tech products, Ability to diagnose and troubleshoot basic technical issues, BS degree in IT, Computer Science or relevant field, Military obligations fulfilled for male candidates,
Reference Number: UPC214
Greece, On site Full Time
We are currently looking for an IT Help Desk Technician to join our team of ΙΤ professionals on behalf of one of our major clients located in Oinofyta.
Responsibilities
- Diagnose and troubleshoot technical issues
- Talk users through a series of actions
- Properly escalate unresolved issues to appropriate internal teams
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with users to ensure their IT systems are fully functional after troubleshooting
Requirements
- Previous work experience as an IT Help Desk Technician or similar role will be considered as a plus
- Experience with Windows environments
- Good understanding of computer systems and other devices and tech products
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science or relevant field
- Military obligations fulfilled for male candidates
Benefits:
- Private Insurance
- A dynamic challenging environment resulting continuous learning/education/progression
- Ability to work with cutting edge technologies
- Pleasant working environment
- Ability to expand knowledge and responsibilities
UpcoMinds is a dynamic IT company with 25 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.
Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.
Find out more about us at www.upcominds.com
We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.
Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.
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