Application Configuration Business AnalystSee all recent Jobs

Location: Agia Paraskevi, Athens
Work Model: Hybrid – 4 days on-site / 1 day remote

Remuneration Package 3200-3500 gross/monthly
Industry: Manufacturing Sector
Employment Type: Full-time

About the Role

We are looking for an experienced Business Analyst to join our client, a leading company operating in the Manufacturing sector, based in Agia Paraskevi, Athens.

The successful candidate will play a key role in supporting complex software development and transformation initiatives, working closely with business and IT stakeholders throughout the Software Development Life Cycle (SDLC). The role combines business and systems analysis, requirements engineering, solution design, process optimization and testing, with a strong focus on highly configurable enterprise platforms and business transformation.

This is an excellent opportunity for a professional who enjoys working at the intersection of business processes, technology and enterprise systems, and who can translate business requirements into effective technical solutions.

Key Responsibilities

• Support the configuration, customization, and ongoing administration of enterprise platforms, including BPM, CRM, and ESM solutions, to meet evolving business and operational requirements.
• Participate actively throughout the Software Development Life Cycle (SDLC), including requirements gathering, analysis and refinement, solution design, testing and User Acceptance Testing (UAT).
• Analyse business processes and translate business needs into clear, structured and actionable system requirements.
• Work closely with business stakeholders, developers, system administrators and other IT teams to define and implement effective solutions.
• Contribute to business process redesign, process optimisation and the development of effective Business Process Management solutions and frameworks.
• Support complex transformation initiatives involving process redesign, data migration, platform transitions and system consolidation.
• Contribute to application migration initiatives, legacy system decommissioning and enterprise platform transition projects.
• Develop and maintain business and technical documentation, including scope documents, functional designs, requirements specifications, requirements traceability matrices, work instructions, training materials and user guides.

Requirements

• Bachelor’s Degree required; a degree in Information Technology, Business Administration or a related discipline is preferred.

• Proven experience in Functional or Enterprise System Administration within highly configurable enterprise platforms, such as BPM, CRM or ESM.

• Minimum 5 years of experience as a Business Analyst, with active involvement across the Software Development Life Cycle.

• 7+ years of overall experience in software development projects, demonstrating a broad and well-rounded understanding of software and technology environments.

• Proven experience in complex transformation projects involving process redesign, data migration, platform transitions or system consolidation.

• Experience in developing Business Process Management tools / frameworks is highly desired.

• Experience in project coordination, actively supporting planning, tracking, and stakeholder engagement, will be considered a strong asset.

• Diverse experience working with various business operations or functions will be highly valued

• Experience in Service Delivery Model implementation and maintenance is a plus.

• Demonstrated ability to analyze problems, think strategically, and find creative solutions.

• Flexibility to adapt to changing project requirements and timelines.

• Strong analytical, strategic thinking and problem-solving capabilities.

• Ability to develop creative and practical solutions to complex business and technical challenges.

• Strong decision-making skills and the ability to remain effective in high-pressure situations.

• Flexibility and adaptability in response to changing project requirements and priorities.

• Ability to understand and align with the company’s business processes, backed by strong analytical and technical acumen.
• Excellent collaboration and teamwork skills, with the ability to work across different IT departments.
• Basic SQL knowledge and familiarity with will be considered an asset
• Exposure to low-code configuration, including the use of simple expressions and functions to configure logic and support application behavior, will be considered an asset.

What We Offer

• Competitive Remuneration package 3200-3500 /gross according to experience.

• The opportunity to work on complex enterprise transformation and technology projects.

• A hybrid working model – 4 days on-site and 1 day remote.

• A collaborative and technically challenging environment with exposure to business-critical systems and processes.

• Opportunities for professional growth and development within a specialised technology environment.

UpcoMinds is a dynamic IT company with 28 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.

Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.

Find out more about us at www.upcominds.com

We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.

Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job. Your CV will be retained for two years in accord with GPDR regulations