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Join Our Team as a Business Analyst!

Are you passionate about leveraging technology to drive meaningful change?

We’re hiring an experienced Business Analyst on behalf of a top-tier client — a forward-thinking organization investing in digital transformation and cutting-edge business systems.

If you’re ready to make a tangible impact and collaborate with high-performing teams, this is the role for you!

What You’ll Do:

As a Business Analyst, you’ll act as the vital link between business goals and technical solutions. Your mission? Ensure smooth implementation and optimization of CRM platforms and core systems by turning stakeholder needs into clear, actionable insights.

Your day-to-day will include:

• Gathering and analyzing business requirements with stakeholders.
• Creating detailed Business Requirements Documents (BRDs) and functional specifications.
• Designing and overseeing data migration from legacy systems.
• Developing procedures for data cleansing and migration.
• Collaborating with developers and technical teams to bring requirements to life.
• Validating new features and systems through testing and stakeholder feedback.
• Keeping everyone informed with regular updates on project timelines.
• Preparing user manuals and conducting hands-on training for new systems.

What We’re Looking For:

• Bachelor’s or Master’s degree in IT, Business Management, or a related field (or equivalent experience).
• 3+ years in a Business Analyst role within IT or digital transformation projects.
• Solid understanding of Agile and Waterfall project management methodologies.
• Experience in CRM system implementation is highly desirable.
• Strong skills in creating use cases, process flows, and test scenarios.
• Excellent communication and stakeholder engagement skills.
• Fluency in English, both written and spoken.

What’s In It for You:

• Private health insurance
• Hybrid working model
• Unlimited access to wellness & workplace support
• Free access to e-learning courses
• A collaborative, inclusive environment that promotes continuous learning and career growth
• Hands-on experience with innovative technologies and impactful projects
• A supportive team culture focused on creativity, ownership, and innovation

UpcoMinds is a dynamic IT company with 28 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.

Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.

Find out more about us at www.upcominds.com

We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.

Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.