Change Manager ConsultantSee all recent Jobs
Overview
Skills: 5+ years of relevant professional experience as a change manager in a successful programme/project delivery across complex cross-functional or interdependent projects some of which should be at the global level. First-level university degree in Communication, English, Marketing, Psychology, or in any other relevant to communication. Certified Change Management Professional (CCMP) and/or Prosci. Change Management, and/or Certification (ADKAR Model). Expert knowledge in spoken and written English. Basic knowledge in French is desirable, but not mandatory.
Reference Number: UPC1197
We are currently seeking a talented Change Manager Consultant on behalf of a major international organization.
Mode of working: remote within European Union
Work to be performed:
The Change Manager is expected to oversee stakeholder engagement and collaborate with project teams (in Berlin, Geneva, and possibly in regions) to manage user experience and adoption, which may include campaign plan development, progress monitoring, action item tracking, writing/editing, training/coaching, workshop facilitation, and general communications.
Organise and facilitate change management deliverables to keep project stakeholders informed and engaged on the programme’s progress.
Implement the engagement and communications plans to “keep the momentum” by designing engaging and interactive meetings, writing/editing website content and newsletters, creating short videos, and other engagements.
Create standard change management plans and campaigns, including Change Readiness, Training Needs Analysis, Status Reports, Presentations, Change Impact, Resistance Management mitigation.
Conduct workshops to align project teams on stakeholder benefits, identify lessons learned, or to better engage stakeholders to move the work forward.
Support the champions network in disseminating information and monitor adoption stats to make improvements and/or provide coaching.
Collaborate with the corporate communications team to ensure compliance with branding rules, coordinate the posting of stories, and align the scheduling of communication messages.
Adhere to and promote the use of PMO framework. Collaborate with Change Management Officer(s) to edit materials, brainstorm ideas, and coordinate deliverables.
Depending on the project, may develop training material and user guides.
Essential Knowledge and Skills:
- Proven ability to coordinate, manage, and lead successful changes in projects across geographical locations.
 - Proven skills in the areas of change management, facilitation, building trust, planning, organizing, and communications with attention to detail and monitoring progress.
 - Ability for strategic thinking and re-engineering current processes, with the ability to quickly comprehend and formulate comprehensive plans to address challenges/risks.
 - Ability to effectively collaborate with teams in an international, multi-cultural, multi-disciplinary environment; separated by geographical locations and working under different time-zones.
 - High ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
 - Proactive, flexible, resourceful and able to work independently with limited supervision.
 - Excellent interpersonal skills with the ability to influence, negotiate, advocate, motivate, resolve conflict, and adapt relevant leadership styles to a variety of situations.
 - Proactive, flexible, resourceful and able to work independently with limited supervision.
 - Office 365 Suite (Word, Excel, Outlook, PowerPoint, Teams, SharePoint…)
 
Education Qualifications:
Essential
- First-level university degree in Communication, English, Marketing, Psychology, or in any other relevant to communication. Certified Change Management Professional (CCMP) and/or Prosci. Change Management, and/or Certification (ADKAR Model).
 
Desirable
- Certificate in Digital Business or Social Media Marketing. Certificate in graphic design, and other communications/design tools
 
Experience:
Essential
- At least 5 years of relevant professional experience as a change manager in a successful programme/project delivery across complex cross-functional or interdependent projects, some of which should be at the global level.
 - Demonstrated experience in applying a structured methodology and leading change management activities with proven experience in driving faster adoption and higher utilization of the changes that impact stakeholders.
 - Demonstrated professional experience working with senior-level or executive-level management. Proven experience in managing anticipated resistance to change.
 - Proven experience in writing business plans and project-related documentation.
 
Desirable
- Relevant experience working for a large multinational company or IO/UN agency in complex technical programmes or projects. Public Health Surveillance a plus.
 - Relevant experience in the areas of strategy, programme and project delivery, change and transition management.
 - Relevant experience in campaign planning, advocacy building, design and/or video.
 - Experience in working across multiple time zones without the need for face-to-face meetings.
 
Language Skills:
- Expert knowledge in spoken and written English.
 - Basic knowledge in French is desirable, but not mandatory.
 
Freelancers are welcome
Benefits:
- Fully remote way of working
 - Competitive remuneration package
 - Private Insurance
 - A dynamic challenging environment resulting in continuous learning / education / progression
 - Ability to work with cutting edge technologies
 - Pleasant working environment
 - Ability to expand knowledge and responsibilities
 
UpcoMinds is a dynamic IT company with 28 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.
Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.
Find out more about us at www.upcominds.com
We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.
Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.
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