IT Help Desk TechnicianSee all recent Jobs

Ready to help users solve their IT issues easily and quickly? 🖥️

We’re looking for a motivated and service-oriented IT Help Desk Technician to join our team and support a key customer with day-to-day IT needs.

If you enjoy solving technical problems and offering excellent support, this is your chance to grow your career!

🕒 Working Hours: Monday – Friday: 07:30 – 15:30 (except public holidays)

📍 Location: Strovolos, Nicosia, Cyprus

🏢 Working Model: Work on-site daily and enjoy one full week of fully remote work from home every month! 🏡

What You Will Do:

🖥️ User Support: Help users resolve issues with hardware, software and computer systems.
🔗 Connectivity Troubleshooting: Solve WiFi and network-related problems.
🛠️ System Maintenance: Patch and update Windows operating systems.
📨 MS Office 365 Support: Assist with Active Directory and MS Exchange.
🖨️ Printer Support: Provide help for onsite printing systems.
📞 IP Telephony: Support users with telephony-related issues.
👥 On-site & Remote Support: Offer assistance both in-person and remotely.

What We’re Looking For:

🎓 Education:

• Diploma (2 years)
• Degree in Computer Science or a related field
• Graduates from a Technical & Vocational School in Electrical/Electronic Applications

🧑‍💻 Ability to assist users both remotely and on-site.

💬 Excellent communication & interpersonal skills.

🛠️ Skilled in guiding users through system setups and troubleshooting tasks.

⚡ Focused on solving technical issues quickly and effectively.

🤝 Strong commitment to providing professional and customer-focused support.

🗣️ Fluent in both Greek & English.

🪖 Military obligations must be fulfilled.

What You’ll Get:
🕒 Working Hours: Monday – Friday, 07:30–15:30
💸 13^th Salary
🩺 Private Health Insurance – fully covered
📈 Career Growth: A dynamic environment focused on learning and development
💡 Cutting-Edge Projects: Work with innovative technologies
🤗 Friendly Team: Enjoy a positive and collaborative atmosphere
🚀 Career Expansion: Take on new responsibilities and grow your skills

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Our recruitment consultants will carefully review your CV. Only candidates who meet the criteria for the role will be contacted.

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🏢 About UpcoMinds
UpcoMinds is a dynamic IT company with 28 years of experience, offering end-to-end web and mobile solutions that help businesses reinvent themselves in the digital world.

💡 Our team combines strong technical expertise with creative design, delivering solutions that lead to true digital transformation. We aim to improve both business operations and customer experience through innovative and reliable systems.

We take pride in our:
• Deep engineering knowledge
• Clean and modern design approach
• Commitment to exceeding expectations
• Transparent and long-term client partnerships

🌐 Find out more about us at www.upcominds.com