IT Support AdministratorSee all recent Jobs
Overview
Experience: Junior
Skills: Windows and Linux Server, Microsoft Active Directory and Exchange Server, VMware virtualization, Routers, Switches, and Firewalls, Greek and English
Reference Number: UPC919
Cyprus, Hybrid, Nicosia
Full Time
We are looking for an enthusiastic and service-oriented IT Support Administrator to serve as the first point of contact for all IT-related issues within the organization. The successful candidate will ensure the timely and effective resolution of technical problems, while maintaining high levels of user satisfaction and system performance.
Key Responsibilities:
- Act as the first point of contact for internal users experiencing IT issues.
- Provide first-level support and resolve user incidents and service requests efficiently.
- Investigate and troubleshoot hardware, software, and network issues.
- Set up and configure workstations and peripheral devices.
- Provide basic administration support for Active Directory, Virtual Machines, Networks, Switches, Servers, and Firewalls.
- Collaborate with vendors and service providers for technical issue resolution.
- Cooperating and supporting System Engineers and other IT department team members
Required Qualifications:
- University Degree in Computer Science or a related field.
- Prior relevant experience in a similar IT support role will be considered an advantage.
Technical Knowledge:
- Working knowledge of Windows and Linux Server environments.
- Familiarity with Microsoft Active Directory and Exchange Server.
- Experience with VMware virtualization.
- Understanding of network infrastructure including Routers, Switches, and Firewalls.
- Proficiency in both Greek and English (verbal and written).
Key Skills:
- Strong time management and organizational skills.
- Excellent analytical and problem-solving abilities.
- Creativity and adaptability in addressing technical challenges.
- Attention to detail and accuracy.
- Ability to handle ambiguity and prioritize tasks.
- Effective interpersonal and communication skills.
- Team-oriented mindset with a collaborative approach.
Why Join Us?
- Attractive Remuneration: Competitive salary based on your experience and qualifications
- Comprehensive Benefits: Medical and life insurance, Provident Fund
- Hybrid Work Model: Enjoy the flexibility of both in-office collaboration and remote work
- Career Development: Ongoing learning opportunities to grow your technical and professional skills
- Collaborative Culture: Work alongside passionate, supportive professionals in a dynamic environment
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