IT Support Technician (Government Sector)_UPC1073See all recent Jobs

Are you ready to provide IT support, fix technical problems and keep daily operations running smoothly for a public sector organization?

💻 IT Services for Public Sector

📍 Limassol (On-Site), Cyprus

On behalf of a Public Sector Entity, we are looking for IT Support Technician to join our dynamic IT team and provide reliable day-to-day technical services to ensure smooth operations across all organizational units.

Purpose of the Position:

To provide onsite technical support for IT systems and equipment, ensuring the uninterrupted operation of the Organization’s infrastructure. This role involves installation, troubleshooting, user support and equipment management.

What You’ll Do:

• Provide daily IT support to users across all buildings of the Public Sector Entity.
• Detect and resolve connection issues in systems, applications, and software (Windows, Office, etc.).
• Install, configure, and assign IT equipment (desktops, laptops, monitors, phones, printers, photocopiers, etc.) for new and existing staff.
• Install, configure, and assign software licenses (email & Office licenses, AutoCAD licenses, etc.) for new and existing staff.
• Manage user accounts and passwords.
• Set up remote access for laptops (VPN).
• Operate and manage the ticketing system and schedule resolution of issues reported by staff.
• Apply basic knowledge of network and system security.
• Perform hardware and software upgrades.
• Manage IT equipment and consumable inventory and update stock in the department’s automated system.
• Record technical problems and solutions.
• Prepare user manuals and instructions.
• Document daily IT activities.
• Support presentations, events, or equipment installations.

What We’re Looking For:

🎓 Education

• Bachelor’s Degree or Diploma (2 years) in Computer Science or a related field.

or

• Currently studying for a 2-year Diploma or a Degree in a relevant IT field.

💻 Technical Knowledge

• Understanding of IT systems, software and networks.
• Basic knowledge of IT and network security.
• Ability to install, configure and troubleshoot hardware and software.

💬 Soft Skills

• Problem-solving mindset and attention to detail.
• Strong organizational and documentation skills.
• Good communication skills for supporting users.

🗣️ Fluency in Greek & English is required.

What You’ll Get:
🕒 Working Hours: Monday – Friday, 07:30 – 15:00
💸 13^th Salary
🩺 Private Health Insurance – fully covered
📈 Career Growth: A dynamic environment focused on learning and development
💡 Cutting-Edge Projects: Work with innovative technologies
🤗 Friendly Team: Enjoy a positive and collaborative atmosphere
🚀 Career Expansion: Take on new responsibilities and grow your skills

📩 How to Apply:
Ready to grow your IT career? Simply click on the link below to apply!

Our recruitment consultants will carefully review your CV. Only candidates who meet the criteria for the role will be contacted.

🏢 About UpcoMinds
UpcoMinds is a dynamic IT company with 28 years of experience, offering end-to-end web and mobile solutions that help businesses reinvent themselves in the digital world.

💡 Our team combines strong technical expertise with creative design, delivering solutions that lead to true digital transformation. We aim to improve both business operations and customer experience through innovative and reliable systems.

We take pride in our:
• Deep engineering knowledge
• Clean and modern design approach
• Commitment to exceeding expectations
• Transparent and long-term client partnerships

🌐 Find out more about us at www.upcominds.com