IT Operations EngineerSee all recent Jobs

We are seeking an enthusiastic and knowledgeable IT Operations Engineer to join our Group IT and specifically DataCenter Management department.

As an IT Operations Engineer, your hands-on role will focus on preparing, scheduling, executing and reporting the annual and partial disaster test based on the service continuity and the change management processes, thus maintaining the certification and auditing obligations of the Bank accordingly. Furthermore, administrating and enhancement of the current Datacenter Automation platform is mandatory while also implementing robust and cutting-edge solutions, to ensure the seamless operations of Group IT services. You will contribute in new technology implementations to continuously improve our IT landscape, working closely with Group IT, Asset Owners, Business representatives and local subsidiaries’ teams to ensure service resilience, availability and disaster recovery capabilities.

As a key contributor, you will help ensure IT Services Operational Excellence while driving innovation and optimization within our IT environment.

Your key responsibilities will be:

• Administrating Datacenter Automation (DCA) Platform, creating, updating and enhancing automation runbooks. All systems participating in runbooks (current or new) must have the DCA agent installed, and the connectivity/health must be monitored. Keep up with versioning and security issues for the DCA infrastructure, to proceed on time with risk assessment and the corrective actions implementation planning.
• Participate in weekly change management, design and planning sessions (to address and arrange partial DR test for new or upgraded infrastructure and adjust DR process / DR Handbook to any changes).
• Track/follow and respond to Datacenter issues (audit, budget, monthly and ad hoc tasks, etc.).
• Scheduling, planning and executing Annual and Partial DR test (On-premise and cloud). Engage participants (bank and vendors), prepare the respective DR Plan, presentations and reports on time.
• Keep evidence of all DR tests (partial and annual).
• Keep up to date the DR Handbook, addressing the respective processes and in collaboration with the Group IT Operations & Application departments. Execute tabletop exercises accordingly.
• Collaborate with cross-functional teams to ensure recovery, resilient, secure, and high-performing banking platforms and infrastructure—hosted both in data centers and public clouds.
• Lead root-cause investigations and complex troubleshooting efforts, ensuring long-term resolution strategies that improve DR process.
• Ensure adherence to SLAs and compliance with Group IT security policies.
• Champion the use of ITSM tools (e.g., CMDB, Lansweeper, Planview) to validate and update DR Plan.
• Work closely with Group IT and subsidiaries to deliver standardized and scalable IT operations and contribute to long-term IT strategy execution.

You will be a great candidate for us if you:

• Have at least 3-5 years of experience in IT operations, architecture, and automation within large-scale environments, ideally in banking or consulting.
• Demonstrate hands-on expertise in managing both on-premises and cloud infrastructures, Windows and Linux OS systems, including security controls, hypervisors, and containerized environments.
• Possess strong scripting and automation skills (PowerShell, Bash, Python, PHP), along with practical knowledge of orchestration tools such as OpenText Data Center Automation/Operations Orchestration, Terraform, and Azure Resource Manager.
• Have delivered enterprise-grade solutions addressing datacenter operations, design and/or supported disaster recovery process across complex IT ecosystems.
• Understand and apply ITIL processes, modern security tools and frameworks such as EDR, SIEM, ISO27001, PCI-DSS, and vulnerability assessment methodologies.
• Lead with a collaborative mindset, mentoring peers and communicating effectively across diverse technical and business teams.
• Excel at planning and executing complex IT projects under pressure and within tight deadlines.
• Communicate fluently in English and build trust through a confident, reliable presence when working with teams and top management.

Benefits:

• Hybrid working model
• Competitive salary
• Private insurance
• Unlimited wellness support
• Free access to e-learning
• Endless career growth opportunities

If you’re looking for an opportunity to drive IT excellence in a high-impact role, apply today!

Founded in 1997 in Brussels, UpcoMinds has grown into a trusted IT partner, specializing in Project Development, Consulting, Strategic Teaming, and R&D & Innovation.

With offices in Belgium, Greece, and Cyprus, we empower organizations across Europe to deliver complex, high-impact technology initiatives that drive strategic, operational, and digital transformation.

Our team of 200+ top-tier professionals brings deep expertise and agility to every engagement. Working through in an agile, hybrid operating model, we combine on-site collaboration with distributed delivery to provide speed, adaptability, and localized attention, all at a multinational scale.

Find out more about us at www.upcominds.com

We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.

Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job.