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We are seeking an experienced UX Researcher & Designer to drive the evolution of our clients’ Portal through user-centred research and design. This hybrid role in Bratislava lets you shape digital experiences that directly impact our users while working with teams across the organisation.

Responsibilities:

• Plan, coordinate, and conduct UX research activities to support the evolution of the Portal;
• Collect user needs and expectations using qualitative and quantitative research methods, including surveys, user interviews, usability testing, and observational studies;
• Analyse and synthesise research data into clear UX findings, evidence‑based recommendations, and outcome reports;
• Identify user experience issues and opportunities, propose improvements, and support their implementation;
• Collaborate closely with Analysts to support solution requirement elicitation through validated user insights;
• Work closely with the software development team to ensure research findings are properly interpreted and implemented;
• Support the evaluation and validation of information architecture, navigation structures, and user interfaces;
• Translate research insights into user flows, wireframes, mockups, and prototypes to support testing and validation;
• Contribute to and support the application of UI/UX guidelines, usability standards, and best practices;
• Coordinate activities related to web accessibility and multi‑device user experience;
• Support usability testing and validation of responsive and cross‑platform interfaces;
• Collaborate across stakeholders to identify current and upcoming UX research needs that drive portal definition and business objectives.

Requirements

• University degree in Computer Science, or related field;
• Solid understanding of information architecture, interaction design, and UI/UX principles;
• Minimum 9 years of experience of professional focus in UI/UX design, primarily related to web-based applications;
• Strong ability to understand business goals and translate them into effective design solutions;
• Proven expertise in UI/UX design, with solid graphic design and artistic skills;
• Good understanding of web front-end technologies (e.g. HTML, CSS, JavaScript) and the relevant frameworks for web/mobile friendly applications;
• Ability to create responsive designs;
• Good understanding of client-side scripting and JavaScript frameworks;
• Knowledge of IT standards and industry best practice (e.g. Nielsen Norman);

Required proficiency:

• Excellent knowledge in UI/UX design.
• Excellent knowledge of software used in graphical design (e.g. Adobe family).
• Excellent command of the English language.

UpcoMinds is a dynamic IT company with 28 years of experience that provides end-to-end web and mobile solutions helping businesses to reinvent themselves in the digital world. Our team’s skills and expertise will ensure the holistic digital transformation of any organization, which will considerably improve both business operations and customer’s experience.

Our goal is to always have our end products and services reflect our deep engineering skills and elegant progressive design aesthetic. We fundamentally believe deeply in developing long term strategic partnerships with our clients by exceeding expectations and maintaining a high level of transparency.

Find out more about us at www.upcominds.com

We commit to promote Inclusion & Diversity by creating a working environment where all employees are treated with dignity and respect and where individual differences are valued. We offer equal opportunity in all aspects of employment.

Our recruitment consultants will go through your Curriculum Vitae as soon as possible and get back to you to discuss the opportunity for which you apply. If you don’t hear from us in the coming ten (10) working days, you may consider that you have not been selected for the particular job. Your CV will be retained for two years in accordance with GDPR regulations.